1,000 delicious meals served and counting...

FAQ's

What is FoodSt?

FoodSt connects passionate home-cooks with time poor people in your neighbourhood. All meals are homemade by our cooks and prepared fresh, hot and ready-to-eat as a substitute for takeaway food. 

How does it work?

We offer set meals on Mondays, Tuesday and Wednesdays. Simply purchase a meal from your local areas menu by 9pm the evening before and we will have it delivered to your door between 5.30 and 7.30pm on the night of your order. Our meals change regularly so you dont have to worry about eating the same thing every week!

Why are you limited to Monday's, Tuesday's and Wednesday's? Cant I order for the weekend?

We asked the question and our customers answered! The start of the week seems to be when our customers have the greatest need for our service. A busy weekend may have meant no time to shop for groceries, or you may want to eat healthier at the beginning of the week... either way its a great opportunity to kick start the week with good food for you and your family! No, unfortunately we are not opening up orders for weekends at this point.

Is this a pre-order service?

Yes. As our cooks are "home-cooks" we need to give them some time to prepare and source ingredients for their meals. You just have to order by 9pm the evening before. Don't worry we will send you reminders over the weekend :)

Do I need to prepare any part of my meal?

No! All of our food is cooked at the time just like you would cook for your own family. There is no re-heating, preparation or cooking involved. We do not sell frozen, re-heatable meals.

How is this different to current convenience food options?

Well, firstly there are no other options out there that give talented home cooks an opportunity to share their signature dishes with others. We are passionate about empowering skilled cooks and helping them develop their own food businesses.

Secondly, all of our food is really, really homemade. Its not "home-style" cooked in a commercial kitchen, it does not require any additives, preservatives or preservation techniques that are utilised by commercial kitchens to prolong the shelf life of food. It is wholesome, healthier and most importantly cooked with love by people just like you! 

We are committed to making healthier, home-cooked food, "just like mum made" available for purchase in every community in Australia. We believe that convenience doesn't have to be unhealthy and we want to utilise the abundance of skills in our neighbourhoods to make this happen!  We envisage you visiting your friendly neighbourhood cook after a hard days work to pick up your favourite, locally produced dinner. 

Where do you currently operate?

We are available on the Northern Beaches of Sydney, Inner West and Green Square and will be expanding into other areas soon. 

Do you offer any special dietary meals e.g. gluten free, dairy free, vegan?

Our commitment to Food Safety means that we can not guarantee Gluten-Free, Nut-Free, Egg-Free or Dairy-Free meals. Although selling this type of food would be fantastic for both our business and the largely under served market for allergen free food, we believe that SAFETY comes first. You can read more about Food Safety here.

We can provide other dietary meals that are not allergen-specific such as Vegetarian, Vegan, Paleo etc The availability of these types of meals depends on the cooks available in a specific area.  

How much do meals cost?

Our cooks are in charge of pricing for their meals and calculate cost based upon the cost of their ingredients and labour intensity of each specific meal. As a guide most meals are priced the same or less than a meal at a takeaway restaurant. Of course if the dish has special ingredients like Organic produce this will make the cost of the meal increase.

How many people do your meals feed?

Prices are based upon 1 adult serving size. Our meals contain between 150-200g protein and weigh a total of between 300-400g. If a meal weighs less than these amounts it is tagged as a "light meal".

How do I pay?

Payments are made securely online via Paypal or Credit Card. 

Do you offer delivery?  Can I pick up the meals?

Yes we do offer delivery and we can offer pickup. Please send a request if you would like to pick up your meal.

What are your delivery times?

All of our meals will be delivered between 5.30pm and 7.30pm.  If you require a specific time eg you dont get home from work before 7pm, please just add this as a request in the notes section. of your cart.

What is your refund policy?

Please contact us if there is an issue with your order. If for any reason you are unable to pickup or receive your meal please contact us here and notify the cook as soon as possible. If for any reason you are unhappy with your meal we will happily refund your order.

How can I get in contact with my cook?

At the time of order you will receive the Cooks details. Please text or call the cook if needed.  

I am a journalist. I would like to write about you.

Please get in touch via our email address hello@foodst.com.au or you can fill in our contact form here

Can I buy a gift card?

Please get in touch if you would like a gift card. FoodSt meals make the perfect gift for new mums, busy people and those that are unable to cook.  

 

 

Portion Sizing Information

All of our prices are based on 1 GENEROUS ADULT SERVE

Being a company that serves home-cooked food, we have oversized our meals...! our portions are generous in comparison to others.

As a guide:

Protein per serve = 150 - 200g 
Total Weight per serve = 300 - 400g
Anything less than these weights are tagged as "LIGHT MEALS"

To help you decide on portion sizing:

 1 Adult 1 Serving
2 Adults 2 Servings
2 Adults & 2 Children under 10  3 Servings
2 Adults, 1 Child under 10 and 1 Older Child 3 Servings